OUR COMMITMENTS
Four promises behind every alert, booking and response.
Verified People
Providers are screened before they appear on AEGIS and reviewed while they stay.
Protected Data
We collect only what we need, encrypt it, and give you control over it.
Responsible Intelligence
AI flags signals. Trained analysts review them before anyone is asked to act.
Accountable Response
Every SOS, dispatch and report is logged, tracked and reviewed after the fact.
PROVIDER VETTING
How a provider earns the Verified badge.
Every security, EMS, fire, investigations, training and technical provider goes through the same process.
Identity & Business
Owner identity and business registration confirmed.
Licensing & Certification
State licenses and certifications checked.
Background Screening
For owners and field staff.
Insurance Verified
Proof of insurance on file.
Ongoing Review
Ratings, incident history and renewals checked.
AEGIS Verified Provider. Look for this badge on every provider profile. Badges are removed if a provider falls out of compliance.
YOUR DATA, YOUR CONTROL
Privacy isn't a setting. It's the starting point.
AEGIS is designed to know enough to help you, and no more.
Only what's needed
We collect the minimum data required to deliver alerts and services.
Location on your terms
Shared only when you allow it, or when you trigger an SOS.
Never sold
We do not sell your personal information.
View, export or delete
Request a copy of your data or delete your account at any time.
SECURITY & COMPLIANCE
Protected by the same team that protects you.
End-to-End Encryption
Data encrypted in transit and at rest.
Least-Privilege Access
Staff see only what their role requires. Every access is logged.
GSOC Monitoring
Our own platform is watched 24/7 by the AEGIS Global Security Operations Center.
Audit Logging
Sensitive actions are recorded and reviewed on a regular schedule.
Incident Response Plan
A tested plan for containing issues and notifying affected users.
Standards Alignment
Aligned with industry standard frameworks.
IN AN EMERGENCY, CALL 911
AEGIS does not replace emergency services.
If you or someone near you is in immediate danger, call 911 first. AEGIS SOS alerts the GSOC and your circle, and can help coordinate a response, but it is not a 911 service.
REPORT A CONCERN
See something wrong? Tell us.
Every report is reviewed by a person. You'll hear back within [2 business days].
Report a Provider
Conduct, quality or safety concerns about a provider on AEGIS.
Submit a Report →
Report a Security Issue
Found a vulnerability or suspicious activity? Reach our security team.
Contact Security →
Privacy Request
Ask for a copy of your data, a correction, or deletion of your account.
Manage My Data →
FAQ
Common questions
How do you vet providers?
Every provider completes identity, licensing, background and insurance checks before receiving the Verified badge.
Who can see my location?
Only the people and services you choose. During an SOS, your location is shared with the GSOC and your designated circle so help can reach you.
Does AEGIS sell my data?
No. We do not sell personal information. See our Privacy Policy for what we collect and why, or visit Manage My Data to make a request.
What happens when I tap SOS?
The GSOC receives your alert and location, assesses the situation, and coordinates with your circle and verified providers. Always call 911 for life-threatening emergencies.
How do I delete my account?
In the AEGIS app, go to Settings → Privacy → Delete Account. These steps are for your AEGIS app account.
Questions about trust & safety?
Our team is here to explain how AEGIS protects you, your family and your business.
Trusted & Vetted
People and providers you can rely on.
Secure & Encrypted
Enterprise-grade security to protect your data.
24/7 Support
We're here when you need us.
Built for Good
Technology with purpose to keep communities safe.